Shipping Policy

Effective Date: 6 August 2025
Last Updated: 6 August 2025

At Rugs 2 World, we aim to deliver your chosen rug safely, quickly, and with full transparency. This Shipping Policy explains how we handle order processing, delivery timeframes, and related concerns.

1. Shipping Locations

We currently ship to the United States, United Kingdom etc.

If your country is not listed, please contact our support team to confirm availability.

2. Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will begin processing the next business day.

3. Delivery Time

Delivery estimates vary based on your location and the shipping carrier used. Approximate delivery windows are:

• Domestic (Local): 3–7 business days

• International: 5–12 business days

Note: Delays due to customs clearance, natural events, or courier disruptions are outside our control.

4. Shipping Methods

We work with reliable courier partners such as DHL, FedEx, UPS, and local postal services. Shipping methods and prices will be shown at checkout based on your delivery address.

5. Shipping Costs

• Shipping fees are calculated automatically at checkout.

• In some promotional periods, we may offer free shipping on select orders or regions.

6. Tracking Information

Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to track your shipment online.

7. Address Accuracy

Please ensure that your delivery address is complete and accurate. Rugs 2 World is not responsible for packages delayed, lost, or returned due to incorrect or incomplete address information.

8. Customs & Import Duties

International customers are responsible for any customs fees, import duties, or taxes levied by their respective governments.

9. Undeliverable or Returned Packages

If a package is returned to us due to failed delivery attempts or incorrect address details, we will contact you to arrange re-shipping at your expense.

10. Contact Us

For any shipping-related queries or assistance, reach out to:
contact@rugs2world.com